Frequently Asked Questions

FAQ

When will my order be shipped?

We aim to process all orders within1–3 business days (Monday–Friday)after your purchase has been confirmed. Once your order has been dispatched, you will receive a confirmation email with a tracking link.

How long does delivery take?

After dispatch, standard delivery usually takes 3–6 business days (Monday–Friday).

Total estimated delivery time:
4–9 business days from the date your order is placed.

How much does shipping cost?

We offer free standard shipping on all orders within the Netherlands, with no minimum order value.

Where can I track my order?

As soon as your order ships, you’ll receive an email containing your tracking information.

How long does it take to receive a refund?

Once your return has been received and inspected, your refund will be processed within10 business days and issued to your original payment method.